Change the hostname or ip address of the Enforce server

Products

• Data Loss Prevention Enforce

Issue/Introduction

There is a need to change the hostname or IP address of the existing Enforce server.

 

Resolution

If only the Enforce is installed on the server, these are the steps to change its hostname:

1. Stop the Enforce services by following this Technote What is the correct order to restart manually the Symantec DLP Enforce Services )
2. Rename the physical name of the Enforce server
3. Reboot the Enforce server.

Be sure the Enforce, Oracle and Detection servers can ping the new Enforce hostname / IP address.

If the Oracle database and the Enforce are installed on the same server, these are the steps to change its hostname:

1. Take the entire Vontu system down (Stop all Vontu services following this Technote What is the correct order to restart manually the Symantec DLP Enforce Services )
2. Stop the Oracle services
3. Make sure \oracle\product\10.2.0\db_1\network\admin\listener.ora (and tnsnames.ora) have the correct new hostname / address
   1. (ADDRESS = (PROTOCOL = TCP)(HOST = <NEWHOSTNAME>)(PORT = 1521))
4. Update the Hostname / IP Address of the Oracle/Enforce server
5. Reboot the Oracle/Enforce server.

Be sure the Oracle/Enforce and Detection servers can ping the new hostname / ip address.