ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Endpoint Agent shows up in UI even though it has been removed or hostname has changed
Article ID: 159926
Updated On:
Products
Data Loss Prevention Endpoint Discover
Issue/Introduction
The Endpoint Agent has been removed but the agent still shows up in the UI. How do I remove it?
The same issue occurs when the Endpoint machine name (hostname) has changed.
Resolution
Whenever an Endpoint Agent has been removed, for example, when an employee leaves the company, you must manually delete the Agent from the EndPoint Server.
If an Endpoint Machine's Hostname changes, the Endpoint Server will recognize the new hostname and list it in the UI. However, the old hostname will also be listed and must be deleted manually.
Feedback
Yes
No
Powered by
