Network Monitor is not processing Vpcaps

Article Id: 159919

Status: Published

Updated On: 29-07-2014 04:49

Legacy Id: TECH219951

Products:

Data Loss Prevention Network Monitor

Issue/Introduction:

Network Monitor is not processing Vpcaps

Resolution:

Symantec DLP Services may not have rights to drop_pcap folder

add VontuService to drop_pcap with full control and propagate down to subdirectories

restart FileReader