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The uninstaller hangs when the EDM indexer is running


Article ID: 159914


Updated On:


Data Loss Prevention Enforce


Printing emailed reports results in clipped data.


Relevant version:  7.0

To print reports correctly:

  1. Open Enforce.
  2. From the left pane, under Administration, select System Settings.
  3. Click Configure and enter values for the following:
    1. Server
    2. System Email
    3. User ID
    4. Password
  4. From the Distribution radio buttons, select Send Reports as Email Body Text.
  5. Click Save.
  6. Go to the incident snapshot you want to print.
  7. To send the incident to yourself as an email, select Incident > Send Now.
  8. From Microsoft Office Outlook, print the report results.

The following bugs are filed on this issue:

(See also: E-track 1309420; 1309755)

Note:  This issue is fixed in 7.2