The uninstaller hangs when the EDM indexer is running
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Article ID: 159914
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Updated On:
Products
Data Loss Prevention Enforce
Issue/Introduction
Printing emailed reports results in clipped data.
Resolution
Relevant version: 7.0
To print reports correctly:
-
Open Enforce.
- From the left pane, under Administration, select System Settings.
- Click Configure and enter values for the following:
- Server
- System Email
- User ID
- Password
- From the Distribution radio buttons, select Send Reports as Email Body Text.
- Click Save.
- Go to the incident snapshot you want to print.
- To send the incident to yourself as an email, select Incident > Send Now.
- From Microsoft Office Outlook, print the report results.
The following bugs are filed on this issue:
PROTECT-6297
PROTECT-6623
(See also: E-track 1309420; 1309755)
Note:
This issue is fixed in 7.2
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