File Reader fails to start on the SMTP Monitor

Products

• Data Loss Prevention Network Monitor

Issue/Introduction

Starting the File Reader fails on the monitor; Retarting the File Reader does not work.

Resolution

In the log, VontuMonitor.log, the following is shown:

INFO | jvm 1 | 2007/08/24 10:42:54 | FR> Error occurred during initialization of VM
INFO | jvm 1 | 2007/08/24 10:42:54 | FR> Could not reserve enough space for object heap
INFO | jvm 1 | 2007/08/24 10:42:54 | PC> option : -verbose:jni

This information indicates that there is a resource issue causing the JVM to fail to start. Restarting the server with the JVM problem establishes a clean environment and resolves the issue.