Steps to install DLP Agent in non-ASCII location

Products

• Data Loss Prevention Endpoint Discover

Issue/Introduction

If you update the agent installation BAT file to install agents to a non-ASCII location, the installation completes but with corrupted characters.

Environment

Applicable to x32 and x64 and Windows 10

Resolution

To install the DLP Agent to a non-ASCII location:

1. Locate and open the install_agent.bat file using a text editor.
   Refer to the DLP Installation guide for information on creating the agent installation package.
2. Enter chcp 65001 on the second line of the file. This string changes the active code page to support UTF-8.
   
   1. (Optional) Make changes to items below the second line per your implementation requirements.
3. Save the install_agent.bat file using UTF-8 encoding.
4. Verify that the Command Prompt uses true type font.
5. Re-run the agent installation.