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Can Symantec DLP release quarantined messages within SMTP Prevent?


Article ID: 159820


Updated On:


Data Loss Prevention Network Prevent for Email


How can Symantec DLP be set up to quarantine messages within SMTP Prevent and release them if needed?


Relevant versions:  ALL

Currently the only DLP components that can natively quarantine items is Endpoint and Network Discover.

However, beginning with v12, there is a new Flex Response option for quarantining email items with SMTP Prevent. Please consult the Symantec_DLP_12.0_Email_Quarantine_Connect_FlexResponse_Implementation_Guide.pdf

This document gives the instructions necessary to implement this custom action. This document is included in the main documents zip file you can download from Symantec.