How to disable the CEM - Introscope integration?

Products

APP PERF MANAGEMENT CA Application Performance Management Agent (APM / Wily / Introscope) CUSTOMER EXPERIENCE MANAGER INTROSCOPE

Issue/Introduction

You have implemented CEM and introscope and they are monitoring the same application across multiple servers, however, you have a requirement to excluded or disable CEM monitoring for some specific application server instances, you need to:

a) disable reporting of metrics under "Business Segments"

b) disable transaction generation for business transactions

In the Agent logs, you can see messages indicating that the Agent is monitoring business transaction activity, for example:

8/29/17 10:37:35 AM EDT [VERBOSE] [IntroscopeAgent.BizTrxDef] Registered Business Transaction Component...

8/29/17 10:37:35 AM EDT [VERBOSE] [IntroscopeAgent.BizTrxDef] Found the following parameter rules...

8/29/17 10:37:35 AM EDT [VERBOSE] [IntroscopeAgent.BizTrxDef] Pattern Name = Path, Pattern Value = /medrec/patient/viewPatient.action, Type value = PATH, NameType Operation value = LITERAL_NAME_OPERATION, Action Operation value = SIMPLE_MATCH_VALUE_OPERATION, Case Sensitivity for Pattern Name = false, Case Sensitivity for Pattern Value = true

8/29/17 10:37:35 AM EDT [VERBOSE] [IntroscopeAgent.BizTrxDef] Adding Business Rule Set and Business Transaction to matching set #Business Segment|Medrec|Edit Profile|Edit Profile isIdentifying is## true isResponseBased is## false

How to disable the CEM - Introscope integration?

Environment

Valid for any 10.5.x release.

Resolution

1.Stop the application server or JVM

2.Backup the AGENT_HOME/core/config folder

3.Open the IntroscopeAgent.profile, set

introscope.agent.sockets.managed.reportMethodBTEdge=false

introscope.agent.bizRecording.enabled=false

4.Open the <appserver>-typical.pbl or <appserver>-full.pbl disable the browseragent.pbd as below:

#browseragent.pbd

5.Set ‘generatebusinesstransactionmetrics’ parameter to false in apm-common.pbd and required.pbd

a)Open the required.pbd, change

SetTracerParameter: HttpServletTracer generatebusinesstransactionmetrics true

as:

SetTracerParameter: HttpServletTracer generatebusinesstransactionmetrics false

b)Open the apm-common.pbd, change

SetTracerParameter: JSPBlamePointTracer generatebusinesstransactionmetrics true

as:

SetTracerParameter: JSPBlamePointTracer generatebusinesstransactionmetrics false

6.Remove "BusinessTransactionComponent" OWNERTYPE parameter from the APPMAP related tracers.

a)Open appmap.pbd, appmap-soa.pbd, appmap-http.pbd and appmap-ejb.pbd

b)Comment the lines ending with : "ownerType BusinessTransactionComponent"

For example:

#SetTracerParameter: AppMapEJB2TracerBT ownerType BusinessTransactionComponent

for 10.x you need to update 23 lines

c) replace "ownerType Application,BusinessTransactionComponent" with "ownerType Application"

for 10.x you need to update 27 lines

7. Start the JVM

8. Verify results:

- In investigator, "Business Segment" will not longer be reporting metrics

- In Agent log, you will no longer see any entry related to the "IntroscopeAgent.BizTrxDef" process