Data Insight lookup returns no data within an incident snapshot
book
Article ID: 159813
calendar_today
Updated On:
Products
Data Loss Prevention Network Discover
Data Insight for DLP
Issue/Introduction
Data Owner is blank after performing a manual lookup within an incident snapshot.
Resolution
DLP v11.1
- Navigate into the /Protect/config/ directory, and open Plugins.proterties in a text editor.
- Find the key: "com.vontu.api.incident.attributes.AttributeLookup.parameters=", and ensure it is set to a value of, "Sender, Incident, Message".
- Restart all Vontu services.
DLP 12.0+
- In Enforce, navigate to: System > Incident Data > Lookup Plugins
- Enable the following Lookup Parameters:
- Save the changes.
After enabling the additional Lookup Parameters, perform a lookup on a Network Discover Incident to confirm the issue has been resolved.
Feedback