Data Insight lookup returns no data within an incident snapshot

Products

• Data Loss Prevention Network Discover
• Data Insight for DLP
• Data Loss Prevention Enforce
• Data Loss Prevention

Issue/Introduction

Data Owner is blank after performing a manual lookup within an incident snapshot.

Resolution

1. In Enforce, navigate to: System > Incident Data > Lookup Plugins
2. Click on the "Lookup Parameters" button.
3. Enable the following Lookup Parameters:
   • Incident
   • Message
   • Sender
4. Save the changes.

After enabling the additional Lookup Parameters, perform a lookup on a Network Discover Incident to confirm the issue has been resolved.