"failed to move new JRE into place" when upgrading DLP

Article Id: 159811

Status: Published

Updated On: 04-02-2014 05:43

Legacy Id: TECH219697

Products:

Data Loss Prevention Enforce

Issue/Introduction:

When upgrading to DLP Detection server(s) you receive the following error: "failed to move new JRE into place"

Resolution:

Make sure that Java is present in \Vontu\jre\bin

Set the following System Variable.

EXE4J_JAVA_HOME
D:\Vontu\jre\bin

Where D:\ references the drive letter where Vontu is installed.