"failed to move new JRE into place" when upgrading DLP

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Article ID: 159811

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

When upgrading to DLP Detection server(s) you receive the following error: "failed to move new JRE into place"

Resolution

Make sure that Java is present in \Vontu\jre\bin

Set the following System Variable.

EXE4J_JAVA_HOME
D:\Vontu\jre\bin

Where D:\ references the drive letter where Vontu is installed.