How to not trigger incidents on printing or faxing

book

Article ID: 159807

calendar_today

Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

How can a specific protocol, such as Print/Fax be set to avoid triggering incidents?

Resolution

You have two options:

- In the UI, log in as Administrator, go to System> Agents > Agent Configuration.  Select the appropriate configuration.  Under the Enable Monitoring section, disable Printer/Fax.

- Modify the policies and add an exception for Endpoint Destination > Printer/Fax , that way they can determine in a more granular way what should trigger incidents and what not on printing/faxing.