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How to not trigger incidents on printing or faxing


Article ID: 159807


Updated On:


Data Loss Prevention Endpoint Prevent


How can a specific protocol, such as Print/Fax be set to avoid triggering incidents?


You have two options:

- In the UI, log in as Administrator, go to System> Agents > Agent Configuration.  Select the appropriate configuration.  Under the Enable Monitoring section, disable Printer/Fax.

- Modify the policies and add an exception for Endpoint Destination > Printer/Fax , that way they can determine in a more granular way what should trigger incidents and what not on printing/faxing.