Performing an incident action based on a filter may result in that action being applied to more than the displayed incidents

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Article ID: 159805

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

Executing one of the "Incident Actions" a dialog will show the current number of incidents to be processed.  A green banner  shows the actual number of incidents processed.  Why is the actual number larger than the current number?

Resolution

After you "okay" the current number of incidents to be processed, incident filtering and selection actions are rerun.  This will cause any new incidents in the database to be selected and processed.