Message Size Violation error found in SMTP Prevent log

Products

• Data Loss Prevention Enforce

Issue/Introduction

The following error is found in the SmtpPrevent_operational0.log

 

02/Feb/12:01:45:24:486-0500 [INFO] (SMTP_MESSAGE.5300) Error while processing message (tid=2a cid=2,617 message_id=<###@LocalDomain> dlp_id=### size=11,364,346 sender=<[email protected]> recipient_count=1 disposition=PASS code=550 estatus=<> text=<5.7.0 Message Size Violation> rtime=2.59s dtime=2.64s mtime=<> reason=<Message not accepted by forwarder>)

 

An Email with a large file attachment doesn't make it through to the receiver.

Resolution

This error message is received when there is a restriction or policy applied for size limitation of the email on the downstream MTA.