There are no information in Folder Risk Report instead of we have Discover incidents and have run Full scan several times


Article ID: 159697


Updated On:


Data Loss Prevention Enforce


The Folder Risk Report is grey out even if you ran few full Discover scans and you receive new incidents.


You have to review the datainsight_operational_0.log. If this file is empty, means the Data Insight Data Refresh service doesn't work.

Restart the Vontu Incident Persister service and review the log file.

The datainsight_operational_0.log should log the action of the Data Insight Data Refresh service. Wait until the process will be finished.

 After that, the Folder Risk Report will be populated.