How to set Sender Pattern condition

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Article ID: 159692

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Issue/Introduction

What would be the correct way to set a 'Sender Matches Pattern Condition' rule (i.e. email address)?

Resolution

The UI implies on the format as follows: Full or Partial Email Address (e.g., company.com, [email protected], sample.company.com, jsmith, [email protected])

 

Note that using a format such as @company.com will fail, and as a result the rule will not be met. Instead, use the format company.com

 

 

Additional Information

If you are creating a exception for file upload (URL as a recipient and email domain in sender pattern) it should be added in format *company.com or if you want to make sure that this only applies to that specific domain and not a possible subdomain, you use *@company.com

 

Note : If protocol is anything other than SMTP, format for whitelisting domain to be used should be *@company.com