How to set Sender Pattern condition
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How to set Sender Pattern condition


Article ID: 159692


Updated On:


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What would be the correct way to set a 'Sender Matches Pattern Condition' rule (i.e. email address)?


The UI implies on the format as follows: Full or Partial Email Address (e.g.,, [email protected],, jsmith, [email protected])


Note that using a format such as will fail, and as a result the rule will not be met. Instead, use the format



Additional Information

If you are creating a exception for file upload (URL as a recipient and email domain in sender pattern) it should be added in format * or if you want to make sure that this only applies to that specific domain and not a possible subdomain, you use *


Note : If protocol is anything other than SMTP, format for whitelisting domain to be used should be *