KNOWN ISSUE: PDF files which violate a policy might print when viewed through a Web browser.

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Article ID: 159690

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

Issue: Some Web sites might allow PDF files that contain data which violates a policy to be printed from within the browser. The user will not receive notification of a policy violation and no incident will be logged in the Symantec Data Loss Prevention reports. This issue can occur when viewing a PDF through an internet browser such as Microsoft Internet Explorer or Mozilla Firefox.

Resolution

This is a problem related to viewing a remote PDF in a Web browser. Depending on the Web browser and how the PDF is hosted on the Web site, the remote PDF cannot be scanned for a policy violation.

Etrack #2363642