Creating a Dr Watson Dump

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Article ID: 159677

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Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

Our edpa process is crashing.  I need to create a Dr Watson dump file to diagnose the issue.  How do I generate a Dr Watson on XP?

Resolution

 

  1. Click Start, and then click Run.
  2. Type drwtsn32, and then click OK.
  3. Configure Dr Watson to include:
    Dump Symbol Table
    Dump All Thread Contexts
    Append To Existing Log File
    Create Crash Dump File 
  4. Perform the operations which results in application crash\hang.
  5. When crash dialog box appears or the application seems to hung,
    Click Start, and then click Run.
    Type Drwtsn32 -p <pid> where <pid> is process id of the application being hung of crashed, e.g. Drwtsn32 -p 1000
  6. Collect the crash dump which in this case was configured to save at C:\user.dmp location.