Priority Levels for the Endpoint Agent

Products

• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Endpoint Discover

Issue/Introduction

Is it possible to set the priority of an Endpoint Agent?
How to be sure Endpoint Agent is not taking processing cycles away from other tasks.

Resolution

Relevant versions:  8.0 and up

The priority of the Endpoint Agent is not configurable.  The default priority is "Below Normal" for an Endpoint Discover scan.  Most applications that interact with users run at "Normal". Endpoint Prevent runs at "Normal" because slower processing would slow down the machine.  A busy Endpoint Agent should not slow down user interactions.

With Admin priviledges, you can manually modify the priority of a running process.  But since this would have to be done on each machine, it is not a practical option.