Unable to Log in to the UI: Except When Using https://127.0.0.1
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Article ID: 159609
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Updated On:
Products
Data Loss Prevention Enforce
Issue/Introduction
When trying to connect to the UI, connecting to https://127.0.0.1 works fine. If you try using https://hostname, the certificate warning appears, and then nothing.
Resolution
The problem may be that the Manager is not an IE trusted site. The configuration of IE 7 is too restrictive. You need to add it to the trusted sites.
To add Vontu Manager as a trusted site:
From the browser, select Tools > Internet Options.
From the Internet Options window, select Security > Trusted sites.