User with multiple roles does not have access to features assigned to those roles

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Article ID: 159602

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

When user with multiple roles logs in, they do not see everything they should see for both roles. How to properly assign all of the permissions?

Resolution

A user can only be logged in as one role at a time.

You need to log in by specifying the role Username: System Adminstrator\MyUser

If you do not specify a role, then one will be randomly assigned. So, one time this user will be the System Administrator, then next he may be a Security role.

If possible, only create one role per user. A new role can be created that combines the two permissions. However, If you need more than one role, then specify the role when logging in.