ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
KNOWN ISSUE: Kaspersky popup shows AexNsAgent.exe as a Trojan
Article ID: 159581
Updated On:
Products
Data Loss Prevention Endpoint Prevent
Data Loss Prevention Enforce
Issue/Introduction
A popup is shown by Kaspersky showing that AexNsAgent.exe is a Trojan.
(AexNsAgent.exe is trying to register its copy as an autorun startup object).
Resolution
Relevant version: 9.0.1
To resolve this issue, one of the following needs to occur:
1. Select "allow" for this startup object. The agent will get installed successfully.
OR
2. Add it to the trusted zone by clicking on the link “add to Trusted zone“ provided by Kaspersky. The agent will then install successfully.
Etrack 1786363; 1782681
Feedback
Yes
No
Powered by
