Can the incident deletion process be manually started?
search cancel

Can the incident deletion process be manually started?

book

Article ID: 159568

calendar_today

Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

While the incident deletion process runs automatically on a nightly basis, is there a way of running it on demand, manually?

Resolution

The ability to schedule, review and immediately invoke incident deletion can all be found under System > Incident Deleter > Delete Incidents.

  • Once an incident has been deleted from the Enforce server, the relevant items in the Oracle database are flagged for deletion. On a nightly basis, the InvokeIncidentDeletion script is launched which then passes calls to Oracle to actually delete the cells marked with the deletion flags.
  • Outside of the nightly schedule, the process can be invoked manually by setting the Next scheduled deletion time and selecting one of the options and setting the specific time you would like to begin the deletion process.

    Note: It is not recommended to launch the deletion process during production business hours, as it will have a significant impact on performance of DLP overall.