HTTP Status 404 error when trying to open the Enforce console
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HTTP Status 404 error when trying to open the Enforce console

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Article ID: 159544

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Updated On:

Products

Data Loss Prevention Enforce Data Loss Prevention Data Loss Prevention Oracle Standard Edition 2

Issue/Introduction

Enforce console opening slowly or does not open sometimes or opens fine after the server is rebooted 

The Tomcat log, localhost log, shows the following

Part 1: 

13 May 2013 11:19:34,673- Context initialization failed 
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'infrastructure.waitDB' defined in ServletContext resource [/WEB-INF/infrastructure-objects-spring.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.vontu.manager.init.WaitDBInit]: Constructor threw exception; nested exception is java.lang.Exception: Database is not accepting connections, or bad Model.properties file. 
at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:254) 
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:925) 
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:835) 
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440) 
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409) 
at java.security.AccessController.doPrivileged(Native Method) 
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:380) 
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:264) 
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222) 
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:261) 
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185) 
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164) 
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:429) 
at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:728) 
at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:380) 
at org.springframework.web.context.ContextLoader.createWebApplicationContext(ContextLoader.java:255) 
at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:199) 
at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:45) 
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3795) 
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4252) 
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:760) 
at org.apache.catalina.core.ContainerBase.access$000(ContainerBase.java:122) 
at org.apache.catalina.core.ContainerBase$PrivilegedAddChild.run(ContainerBase.java:144) 
at java.security.AccessController.doPrivileged(Native Method) 
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:738) 
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:544) 
at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:980) 
at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:943) 
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:500) 
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1203) 
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:319) 
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:120) 
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1022) 
at org.apache.catalina.core.StandardHost.start(StandardHost.java:736) 
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1014) 
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443) 
at org.apache.catalina.core.StandardService.start(StandardService.java:448) 
at org.apache.catalina.core.StandardServer.start(StandardServer.java:700) 
at org.apache.catalina.startup.Catalina.start(Catalina.java:552) 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 
at java.lang.reflect.Method.invoke(Method.java:597) 
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:295) 
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:433) 
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) 
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) 
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) 
at java.lang.reflect.Method.invoke(Method.java:597) 
at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:243) 
at java.lang.Thread.run(Thread.java:662) 
 

Part 2: 

13 May 2013 15:50:10,652- Thread: 18 WARNING [com.vontu.manager] Tablespace is almost full. Oracle tablespace LOB_TABLESPACE is over 88.402824% full. 
 
The incidents folder on the Enforce Server is full of .bad files instead of the normal .idc extension. 

 

Cause

Oracle tablespace " LOB_TABLESPACE" will soon run out of space.  Add more datafiles to the Oracle tablespace LOB_TABLESPACE.
Example:- Adding “datafiles” to LOB_TABLESPACE:- Eg. LOB1.dbf, LOB2.dbf and so on. For “Users tablespace”, it will be user1.dbf, user2.dbf etc..

 

Resolution

Extend the tablespace by following the steps in Article ID 159990 - Oracle tablespace (LOB_TABLESPACE, USERS, etc.) for DLP is full, almost full, or critically full

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