Warning: Invalid data identifier load directory: \Vontu\Protect\config\dataidentifierconfig

Products

• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Network Monitor
• Data Loss Prevention Network Prevent for Email
• Data Loss Prevention Enforce
• Data Loss Prevention Network Prevent for Web
• Data Loss Prevention Network Protect
• Data Loss Prevention Endpoint Discover

Issue/Introduction

The following error may be found in the Symantec DLP localhost logs.

WARNING [com.vontu.dataidentifierconfig.ConfigurationManager] Invalid
data identifier load directory: E:\Vontu\Protect\config\dataidentifierconfig.

What does this error mean?

Resolution

When the Symantec DLP system is shipped, it is configured by default with the following directory specified in \Vontu\Protect\config\DataIdentifiers.properties:

dataidentifierconfig.config.additional.dir=dataidentifierconfig

However, the referenced directory does not yet exist, which results in the warning message mentioned above. Once the referenced directory gets created, usually when a custom Data Identifier gets installed, the warning message will go away. Unless you are using custom Data Identifiers, you can ignore this message.