Does Symantec DLP monitor QQ Instant Messaging?

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Article ID: 159527

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Updated On:

Products

Data Loss Prevention Endpoint Prevent Data Loss Prevention Network Monitor

Issue/Introduction

QQ is a popular chat program used in countries such as China.  Does Symantec Data Loss Prevention support detection or monitoring of this instant messaging program?

Resolution

The QQ IM protocol encrypts the messages, so there is no publicly available way to inspect messages intercepted on the network.  What this means is there is no Network Monitor of QQ for the moment. Since law enforcement is allowed to inspect their messages, some key escrow scheme may work eventually.

Symantec DLP also does not currently inspect QQ messages on the Endpoint.