Can we change the quarantine directory on the Endpoint Agent?

Products

• Data Loss Prevention Endpoint Discover
• Data Loss Prevention
• Data Loss Prevention Core Package
• Data Loss Prevention Discover Suite
• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention Endpoint Suite
• Data Loss Prevention Enforce

Issue/Introduction

How do I change the Quarantine directory that the Endpoint Agent uses when blocking files? Is there a way to change the time period that these files are kept in that directory?

Resolution

You can update this setting in the Agent Configuration:

1. Go to System -> Agents -> Agent Configuration
2. Select the Agent configuration to update
3. Go to  the "Settings" tab

You can set the 'File Recovery Area Location' under the Settings tab of the Agent Configuration.

The min setting to keep the files in this directory is 1 hour.

The max setting to keep the files in this directory is 999 hours which is 41.625000000033296 days.