ContextPart Errors During TEWS Calls on Identity Suite Virtual Appliance

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

Task Execution Web Service (TEWS) calls performed via SOAPUI result in a ContextPart error. This typically occurs during the execution of public tasks, such as Forgotten Password. The application server logs will contain the following exception:

Caused by: java.lang.IllegalArgumentException: Part {http://tews6/wsdl}ForgottenPasswordSearchPublicTaskContextPart should be of type tews6.wsdl.ForgottenPasswordSearchPublicTaskContext, not tews6.wsdl.PublicTaskContext

 

Environment

• Product: Identity Manager, Identity Portal, Identity Suite
• Deployment: Virtual Appliance (vApp)
• Release: 14.x
• Tools: SOAPUI, TEWS API

Cause

This error is triggered when the WS-I (Web Services Interoperability) WSDL format is enabled in the Management Console. TEWS does not support the WS-I WSDL format for these specific context parts, leading to a type mismatch during service initialization

Resolution

Disable the WS-I form functionality within the Management Console:

1. Log in to the Identity Manager Management Console.
2. Navigate to Home > Environments > [environment_name] (e.g., identityEnv).
3. Go to Advanced Settings > Web Services.
4. Locate the setting: Generate WSDL in WS-I form.
5. Uncheck the box to disable this feature [1].
6. Click Save.
7. Restart the following services to apply changes:
   • Identity Manager
   • Identity Portal

Once restarted, TEWS tasks will execute without producing IllegalArgumentException in the logs.

Additional Information

Per Broadcom documentation, TEWS specifically does not support the following Web Services properties:

• WS-I WSDL Format
• WSS Username Token