Knowledge Search with an 's' at the end
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Knowledge Search with an 's' at the end


Article ID: 15945


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


When I search for words with an 's' at the end (e.g. 'cats', 'dogs') the 's' is automatically cut and documents with 'cat' and 'dog' are found.


USRD 14.1, 17.0


This is correct.

In the English language most plurals are created by adding an 's'.

This is different in other European languages. To prevent, that the 's' is cut, you need to change the

language in the Parse Settings for the Knowledge Search from 'English' to 'Other European'.

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Additional Information

After this change, it's required to run pdm_k_reindex



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