Is there an option to store original email messages as .msg files instead of .eml files?

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Article ID: 159416

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

Is there an option to store original email messages as .msg files instead of .eml files?

Resolution

Symantec DLP only stores the captured content and does not convert it to a different output format.

MS Outlook Express (the recommended way to open .eml files) is no longer included with recent Operating Systems.

Workaround:

Install Windows Live Essentials which comes with a client to open EML files.