You experience one or more of the following errors or scenarios with Symantec Endpoint Protection Small Business Edition cloud (SEP SBE):
The agent activation process can take several hours to complete.
If agent activation has not occurred within four hours, follow these steps:
%in Windows Explorer, or by showing hidden files and folders.
Note: If the agent has never activated on any prior version, it may not have the 82/83 folders. If the folders do not exist continue to step 4.