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How to add WebDirector and some additional webengines to SDM IIS
Article ID: 15935
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Service Desk Manager has a built-in "load balancer" called Webdirector.
This technical document shows the steps (screenshots) how to use Webdirector with Microsoft InternetInformationServer used as WebServer.
How can I use the Service Desk Manager built-in "load balancer" (WebDirector) with InternetInformationServer (IIS)?
Environment
WindowsUSRD 14.n and above
Resolution
The attached zip file includes the screenshots showing the steps to define webdirector and webengines for IIS
Attachments
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