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How to add WebDirector and some additional webengines to SDM IIS


Article ID: 15935


Updated On:


SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager


Service Desk Manager has a built-in "load balancer" called Webdirector.

This technical document shows the steps (screenshots) how to use Webdirector with Microsoft InternetInformationServer used as WebServer.



How can I use the Service Desk Manager built-in "load balancer" (WebDirector) with InternetInformationServer (IIS)?


WindowsUSRD 14.n and above


The attached zip file includes the screenshots showing the steps to define webdirector and webengines for IIS






Attachments get_app