Adding attachments to ITAM Legal Doc via WebServices call

Article Id: 15930

Status: Published

Updated On: 14-02-2018 07:50

Legacy Id: TEC1125366

Products:

CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Can attachments be attached to a ITAM object using the ITAM WebServices?

Where to find information on how to upload files to ITAM and link/add them as attachments to Legal Documents via the ITAM WebServices?

Environment:

WINDOWS

Resolution:

There is no WebService method to add ITAM attachments.

This is a limitation on current releases.

Please log a 'Idea' on Communities to request an enhancement for such a method to allow the attachment to an already existing object. See 'Additional Information' for links\video on how to create an Idea.

Additional Information:

https://communities.ca.com/videos/1447

https://communities.ca.com/community/ca-service-management/blog/2015/06/03/new-to-the-ca-service-management-community-start-here