Adding attachments to ITAM Legal Doc via WebServices call

Products

• CA IT Asset Manager
• CA Software Asset Manager (CA SAM)
• ASSET PORTFOLIO MGMT- SERVER
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

Can attachments be attached to a ITAM object using the ITAM WebServices?

Where to find information on how to upload files to ITAM and link/add them as attachments to Legal Documents via the ITAM WebServices?

Environment

WINDOWS

Resolution

There is no WebService method to add ITAM attachments.

This is a limitation on current releases.

Please log a 'Idea' on Communities to request an enhancement for such a method to allow the attachment to an already existing object. See 'Additional Information' for links\video on how to create an Idea.

Additional Information

https://communities.ca.com/videos/1447

 

https://communities.ca.com/community/ca-service-management/blog/2015/06/03/new-to-the-ca-service-management-community-start-here