search cancel

Error when applying license file. Formatter error containing words "Maximum string content length quota (8192) has been exceeded".


Article ID: 159270


Updated On:


Control Compliance Suite Windows


A formatter error is received when trying to apply a license file in the Control Compliance Suite console.




Setting in ApplicationsBinding.config file limits string length to 8192.




To over come this problem perform the following steps:
1-     Edit the ApplicationsBinding.config file from the root of the <install path>\Symantec\CCS\Reporting and Analytics\Application server directory
2-      For netTcpBinding Change the maxStringContentLength to a higher value . For e.g maxStringContentLength="81920"
The section to edit looks like the following:
        <binding name="common_NetTcpBinding" closeTimeout="00:01:00"
             openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"
             transactionFlow="false" transferMode="Buffered" transactionProtocol="OleTransactions"
             hostNameComparisonMode="StrongWildcard" listenBacklog="10"
             maxBufferPoolSize="524288" maxBufferSize="67108864" maxConnections="10"
             maxReceivedMessageSize="67108864" portSharingEnabled="false">
          <readerQuotas maxDepth="32" maxStringContentLength="8192" maxArrayLength="16384"
                  maxBytesPerRead="4096" maxNameTableCharCount="16384" />
3-     Save the file and restart the Symantec Application Server service.

You should now be able to apply the license file.

There is also a standalone utility with CCS 11 for installing Licenses which does not have the Content Length limitation.

To use this utility:

  1. Navigate to the CCS Installation directory/Reporting and Analytics/Directory Support Services
  2. Right click and choose Run as Administrator on the Symantec.CSM.LicensingUtil.exe file.
  3. In the Add Licenses window click Add Licenses.
  4. Browse to and select the .slf file.
    Repeat this step if there are multiple .slf files to be added.
  5. Click Done


Applies To

Control Compliance Suite version 11