ProcessManager portal will not load and 500.19 Internal Server Error is returned

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Article ID: 159245

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Updated On:

Products

Workflow Solution ServiceDesk

Issue/Introduction

 The error is stating there is duplicate 'uri' section defined.

 There is a duplicate 'uri' section defined 

Cause

 Default App pool with Workflow virtual directories was configured with .net Framework Version v4.0.

Resolution

Right-click App pool > Advanced Settings.

In .NET Framework Version dropdown list choose v2.0 version and click OK.

Run iisreset.

Relaunch ProcessManager portal 

 


Applies To

ServiceDesk/Workflow  7.1 SP2

Workflow 7.1 SP2 MP1

ServiceDesk 7.5 GA, MP1, SP1

Workflow 7.5 

 

 

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