Application Control, yahoo messenger doesn't work in the Inline Proxy Blocking mode.

Article Id: 159223
Status: Published
Updated On: 11-11-2014 14:20
Legacy Id: TECH217074
Products:
Web Gateway
Issue/Introduction: 

Application Control yahoo messenger doesn't work in the Inline Proxy Blocking mode. You may not be able to logon to
Yahoo messenger when proxy is set in IE-7 browser.

Resolution:

Note: Access to Yahoo messenger is denied if you configure Yahoo messenger to use SWG proxy.

Workaround:

  1. Configure Yahoo messenger to bypass SWG proxy and go directly to the internet.

    Note: This can be done by using a PAC file to create an exception to route around the SWG proxy.