Task agents not registering to task server. Logs show PauseActivitiesException on the site server. Shutting Down Status.

Article Id: 159164
Status: Published
Updated On: 09-04-2014 09:52
Legacy Id: TECH216553
Products:
Task Server
Issue/Introduction:

Task agents not registering to task server.  Logs show PauseActivitiesException on the site server.   Shutting Down Status.

CTaskServerNetCommsConnection::CheckResponseXml(): The task server returned an error: <![CDATA[Altiris.ClientTask.Server.HttpHandlers.PauseActivitiesException: Exception of type 'Altiris.ClientTask.Server.HttpHandlers.PauseActivitiesException' was thrown.

at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.CheckPauseActivities()   
at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.ProcessRegister(XmlTextWriter wr, NameValueCollection queryValues, Stream requestStream, Int32 contentLength)   
at Altiris.ClientTask.Server.HttpHandlers.Register.WriteResponse(XmlTextWriter wr)
at Altiris.TaskManagement.Common.XmlHttp.BaseXmlXmlHttpCallback.WriteResponseRaw(XmlTextWriter xwr)
at Altiris.TaskManagement.Common.XmlHttp.BaseXmlHttpCallback.ProcessRequest(HttpContext context) AtrsLog:Warning]]

Cause:

 PauseActivities registry setting enabled in site server registry.

Resolution:

Set registry key PauseActivities to 0.  HKLM\Software\Altiris\eXpress\Notification Server


Applies To

SMP 7.1 SP2 MP1