Activity Center is blank after Re-installing IIS and running repair install from SIM

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Article ID: 159143

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

Reinstalling IIS on an environment where Management Platform is already installed and then running repair install. The console will open, however the Activity Center is blank.

 SCRIPT5022: Unhandled Error in Silverlight Application [Async_ExceptionOccurred]
Arguments:
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.00&File=System.dll&Key=Async_ExceptionOccurred at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
at Altiris.NS.Silverlight.Common.UIService.GetLoggedInUserCompletedEventArgs.get_Result()
at Altiris.NS.Silverlight.ActivityCenter.MainPage.uiClient_GetLoggedInUserCompleted(Object sender, GetLoggedInUserCompletedEventArgs e)
at Altiris.NS.Silverlight.Common.UIService.UIServiceClient.OnGetLoggedInUserCompleted(Object state)
Default.aspx, line 1 character 1
SCRIPT5022: Unhandled Error in Silverlight Application [Async_ExceptionOccurred]
Arguments:
Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.00&File=System.dll&Key=Async_ExceptionOccurred at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
at Altiris.NS.Silverlight.Common.ResourceService.GetAllProductsCompletedEventArgs.get_Result()
at Altiris.NS.Silverlight.ActivityCenter.MainPage.resClient_GetAllProductsCompleted(Object sender, GetAllProductsCompletedEventArgs e)
at Altiris.NS.Silverlight.Common.ResourceService.ResourceServiceClient.OnGetAllProductsCompleted(Object state)
Default.aspx, line 1 character 1 

 

Running fiddler will report : HTTP error 405 Method Not Allowed 

Cause

Necessary IIS components are missing and needs to be installed.

Resolution

Execute following command line which installs necessary components:

servermanagercmd.exe -install AS-Web-Support Web-Mgmt-Compat Web-Asp


Applies To

Windows Server 2008 R2

Symantec Management Platform 7.5 HF5

Attachments