First Symantec Endpoint Protection Manager replication fails with error "Metadata File is empty"

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Article ID: 159078

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Updated On:

Products

Endpoint Protection

Issue/Introduction

A new Symantec Endpoint Protection Manager (SEPM) is installed as replication partner of an existing SEPM site but the first replication fails with an error about Metadata File being empty.

Synchronization to the remote site failed: Metadata File is empty: C:\Program Files(x86)\Symantec\Symantec Endpoint Protection Manager\data\replication\inbox\...

Cause

The file install_log.err shows the cause of this failure:

java.io.IOException: There is not enough space on the disk
at java.io.FileOutputStream.writeBytes(Native Method)
at java.io.FileOutputStream.write(FileOutputStream.java:318)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)

Resolution

It is required to increase free disk space to perform the first replication and complete the SEPM configuration.