Network Printers are not inventoried

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Article ID: 159053

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Updated On:

Products

Inventory Solution

Issue/Introduction

The information about network printers is not available in Inv_Printers and Inv_Printers_Windows data classes. OS System Device Windows data class {c88b4f42-f998-4177-b027-e7cd75362425} is the only data class which contains such information. Here is an example from Inventory NSE

<dataClass guid="{c88b4f42-f998-4177-b027-e7cd75362425}">
<data>
<resource partialUpdate="false">
<row c0="14" c1="Network Printer Connection" c2="'\\host\printer" c3="KONICA MINOLTA" c4="SWD" c5="PrintQueue" hash="2C4U7O9BftWkbRjA9CaJim=="/> 
</resource>
</data>
 </dataClass>

Cause

 Defect

Resolution

This issue will be fixed tentatively in ITMS 7.5 SP1 HF5


Applies To

ITMS 7.5
ITMS 7.5 SP1