How to enable Symantec Protection Engine (SPE) verbose logging.
One of the following is installed:
Enabling verbose logging via the local console:
Monitors -> Local Logging Leveland set the option to Verbose.
Note: To revert, follow these steps, but replace the Verbose in step 1 with Warning.
Enabling verbose logging via the cli:
cd "C:\Program Files\Symantec\Scan Engine"
.\xmlmodifier.exe -q //configuration/Logging/LogLocal/@loglevel configuration.xml
./xmlmodifier -q //configuration/Logging/LogLocal/@loglevel configuration.xml
.\xmlmofidier.exe -s //configuration/Logging/LogLocal/@loglevel 5 configuration.xml
./xmlmofidier -s //configuration/Logging/LogLocal/@loglevel 5 configuration.xml
net stop symcscan
net start symcscan
systemctl stop symcscan
systemctl start symcscan
Note: To revert, follow these steps, but replace the 5 in step 3 with your value from step 2.
These changes affect the information that is logged to the *.log files in the log directory.
If performing these steps to troubleshoot an issue or at the request of Technical Support, reproduce the issue and then collect files with the format SSEYYYYMMDD.* from the log directory located in the SPE installation directory.