SEPM Home Page Windows Definitions "Latest on Manager:" value is stuck on "01/31/2014 r2"

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Article ID: 158923

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Updated On:

Products

Endpoint Protection

Issue/Introduction

The issue manifests itself on the Symantec Endpoint Protection Manager Home page under Windows Definitions, wherein it lists the “Latest on Manager:” value as 01/31/2014 r2, which is incorrect. The latest version at the time of this article's creation is: 02/03/2014 r8.

Resolution

Note: This issue is cosmetic. Definitions do continue to update successfully and can be confirmed via the following steps:

  1. Login to SEPM
  2. Select the Admin page
  3. Select Servers
  4. Under Tasks click Show LiveUpdate downloads
  5. Verify that for Content Type: Virus and Spyware definitions Win## 12.1… that a Revision greater than 01/31/2014 r2 is listed
 
Changes made in Symantec Endpoint Protection 12.1 Release Update 4 Maintenance Pack 1 (SEP 12.1.4.1) will prevent any similar issue from occurring in the future.  Please upgrade the SEPM to SEP 12.1 RU4 MP1 or later for this and other improvements.