After upgrading to Java 7 Update 51 you are no longer able to launch the Remote Symantec Endpoint Protection Manager Console

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Article ID: 158862

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Updated On:

Products

Endpoint Protection

Issue/Introduction

You previously installed a copy of the Remote Symantec Endpoint Protection Manager Console. 

After upgrading to Java 7 Update 51 you are no longer able to launch the remote Symantec Endpoint Protection Manager Console.

You receive an an application error: "Unable to launch the application."

Name: Symantec Endpoint Protection Manager

Publisher: Symantec Corporation

Location: http://sepm.domain.local:9090 (The URL will vary depending on what machine SEPM is installed on.)

When you click on "Details", you will see the following error: "Missing required Permissions attribute in main jar: http://sepm.domain.local:9090/clientpkg/scm-ui.jar"

Cause

 Improved security settings in the Java 7 client prohibit you from launching the Java application.

Resolution

  • Proceed to the Windows Control Panel, and click on "Java"
  • Click on "Security"
  • Click on "Edit Site List..."
  • Click on "Add" and add the location, for example: "http://sepm.domain.local:9090" (the URL needs to match the URL displayed in the error)


     
  • Click on "Continue" when you receive a warning about including an HTTP location
  • Click on "OK"
  • Click on "OK" again

At this point you can try launching the Remote Symantec Endpoint Protection Manager console again.

 


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