IT Analytic reports give error when trying to access.
An error has occurred during report processing. (rsProcessingAborted)
Cannot impersonate user for data source 'ITAnalytics'. (rsErrorImpersonatingUser)
Log on failed. Ensure the user name and password are correct. (rsLogonFailed)
ITAnalytics requires that each user account wishing to access IT Analytic reports be added to the Report server IT Analytic folder level security and datasource password be reset. During an upgrade the account credentials are updated, but the verification step of the credentials doesn't fully populate. A manual test is needed In most cases entering the correct Domain\Password corrects this issue.
How to Access the Report Manager and check credentials set to Datasources
From the console go to Settings / Notification Server settings / IT Analytics settings
Manually change the datasource authentication
To access the Report Manager by default type in the http://Servername/Reports into the Address bar.
Add accounts to Folder security
On the SMP you will need to add accounts to the IT Analytics folder security by: