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Enabling auto decryption with IMAP accounts for Apple Mail 7.x
Article ID: 158769
Updated On:
Products
Desktop Email Encryption
Issue/Introduction
Apple Mail 7.x does not always automatically decrypt IMAP email.
Cause
You have SSL configured on the mail client.
Resolution
Take the following steps to allow email decryption:
- From Apple Mail (Mail.app), disable the SSL/TLS connections.
Note: Symantec Encryption Desktop prompts you to disable the connections.
- Quit Mail.app.
- Restart Mail.app.
Applies To
- Mac OS X 10.9
- Apple Mail 7.x
- Symantec Encryption Desktop 10.3.2 for Mac OS X
Feedback
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