Windows 7 Client unable to connect to DS server.
Dagent running on the client computer has the following message.
"unable to connect with DAgent for status updates"
On the client, it does try to register to the server but eventually fails.
Log files has the following messages.
[11/25/2013 23:31:19.609 164 0] ReplyUpdateComputer.cpp:312 - CheckDsVersion - DS Did not return Version String
1. No license files
2. Deny IP list enabled.
1. Please verify that DS server has the correct count of licenses installed.
Help > about . should be the correct date & count.
2. Verfiy that there is no deny IP range specified.
Control Panel > Deployment solution > Options > Connections > Allow reject agents based on IP
Please change View by small icons instead of category view
In our case allow/deny was enabled and ONLY server IP was specified. i.e.
start IP 10.x.x.1 end :10.x.x.1
replace end with 10.x.x.254
that fixed our issue.
Related KBs.
Title: DAgent not able to connect to Deployment Server
TECH41419
Applies To
DS 6.9 SP 5