Starting from version 10.3.2, Symantec Encryption Desktop has discontinued compatibility with Apple Boot Camp on Macintosh systems. Therefore, upgrading Symantec Encryption Desktop version 10.3.1 or earlier to Symantec Encryption Desktop version 10.3.2 or later requires you to follow specific instructions provided in this document to prevent any data loss and ensure complete data protection.
This document provides detailed information on how to upgrade Symantec Encryption Desktop from version 10.3.1 or earlier to version 10.3.2 or later on Macintosh systems.
Apple Mac OS X 10.9 and later support installation of Symantec Encryption Desktop 10.3.2 and later, and do not support any earlier versions of Symantec Encryption Desktop. Therefore, if you upgrade your operating system to Mac OS X 10.9 or later, you must also upgrade Symantec Encryption Desktop from any earlier version to version 10.3.2 or later by following the instructions provided in this document.
For more information about about Mac OS X compatibility, refer to the Symantec Encryption Dekstop for Mac OS X System Requirements.
Symantec Encryption Desktop 10.3.2 and later are not compatible with Apple Boot Camp. Therefore, you must remove the Boot Camp partition before you upgrade your version of Symantec Encryption Desktop to version 10.3.2 or later.
To upgrade your version of Symantec Encryption Desktop to version 10.3.2 or later:
After deleting the Boot Camp partition, you can now upgrade your version of Macintosh operating system to Mac OS X 10.9 or later. You can then install Symantec Encryption Desktop 10.3.2 or later, import your keys/keyring, and encrypt your disk.