Deleting preboot image (winpe) are not deleted from SMP

Products

• IT Management Suite

Issue/Introduction

Deleting a Preboot image (winpe) are not deleted from the system and re-appear when you open the preboot menu again.

N/A

Cause

The Database had those entries and we needed to remove them via SQL query.

Resolution

We used the following SQL queries to remove the WinPE from the Configuration Page :

select * from vitem where name like '%name of preboot%'

Once we retrieved the GUID inserted it into ItemToDelete table and then ran the NS Daily task.

insert into ItemToDelete values('<guid>',GETDATE())

In this manner we were able to delete the items which were no more available into Menu list as well as Folder Structure.

Applies To

DS 7.5