Unable to log in to the Messaging Gateway

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Article ID: 158675

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Updated On:

Products

Messaging Gateway

Issue/Introduction

You are unable to log into the Messaging Gateway's quarantine view with an Active Directory account

8009030C: LdapErr: DSID-0C0903A9, comment: AcceptSecurityContext error, data 531.

Cause

Your account may be restricted to logging in only on specific computers

Resolution

You will need to add the Domain Controller that you are using as a DDS source to the list of computer you are allowed to log in to