Is there a way to remove the need to fill out User details when a user loads the Software Portal for the first time?

By default user needs to provide the "Full Name" and "Email address" in Software Portal.

Steps to resolve the issue:

1. Create a user in AD with Email Address under General tab. For an existing user, update the Email Address field.
2. In the Symantec Management Console, click Actions> Discover> "Import Microsoft Active Directory".
3. Under "Resource Import Rules", select the default "Import User resources" rule and click on "Run the selected import rule now (Update Import) (Note: If it is a new user, then run the Full import).
4. Go to Manage> Users. Right click on the user which is newly created/updated then click on Resource Manager to view the User Details with Email.
5. Now login to a client computer, open the Software Portal and provide the required credentials to login and then verify that the Profile has the required fields populated automatically.