Attention Customers of Symantec Endpoint Protection Small Business Edition (SEP SBE) and Symantec Endpoint Protection Cloud (SEP Cloud)
These products will be discontinued on November 2, 2020. On this date, the product will stop protecting the endpoints, and access to the console no longer will be available. We recommend that customers migrate to Symantec Endpoint Security Enterprise.
For more information, see Transitioning to Symantec Endpoint Security Enterprise Guide.
You need to manually download definitions for the Cloud version of Symantec Endpoint Protection Small Business Edition (SEP SBE) client or group(s) of clients.
From customer portal (https://hostedendpoint.spn.com) to entire Group(s):
For a specific Windows XP(x86), Windows Vista, Windows 7, Windows 8/8.1 computer:
For a specific Server 2003, 2008, 2012 computer:
For a specific computer with an Intelligent Updater .exe package:
Rapid Release Definitions for a specific computer:
For a Mac OS computer:
While there isn't a manual way to update the definitions separately, you can force a refresh of the definitions by removing Symantec software for Mac OS using RemoveSymantecMacFiles, then re-installing the program onto the Mac device.